Blog

Conversational AI / BotsCustomer Experience

Top AI Strategies to Transform your CX, EX, and Operations This 2025

• Sarah Hurd, VP Professional Services
• January 7, 2025

Other

How to Integrate AI in your CRM to Futureproof your Business

• Sarah Hurd, VP Professional Services
• December 4, 2024

Other

Avoid Project Failure with the Right Independent CRM Consulting Partner

• Luke Richmond, Director of Global Professional Services
• November 21, 2024

Other

What is Sales Intelligence and How Can It Help You Sell More

• Adrian Boerstra, VP Strategic Services
• October 28, 2024

Customer Experience

How to Improve Customer Experience with Better Employee Experience

• Sarah Hurd, VP Professional Services
• October 4, 2024

Other

Stop Selling Blind! Accelerate Revenue with AI

• Adrian Boerstra, VP Strategic Services
• September 12, 2024

Other

5 Reasons Why You Should Merge Your Financial Data with Your CRM

• Luke Richmond, Director of Global Professional Services
• August 21, 2024

Customer Experience

5 Common Customer Service Mistakes That Hurt Your Business (and How to Fix Them)

• Sarah Hurd, VP Professional Services
• August 6, 2024

Conversational AI / Bots

From Marvin the Robot to ChatGPT: Lessons on AI Adoption

• Adrian Boerstra, VP Strategic Services
• July 11, 2024

CRM / Sales

Conversational AI vs Bots: What’s the difference?

• Sarah Hurd, VP Professional Services
• June 20, 2024

CRM / Sales

6 Tips to Fix Your Slow SugarCRM and Boost Performance

• Shaun Taberer, Senior Solutions Consultant
• May 15, 2024

CRM / Sales

5 CRM Features That Will Help You Sell Better

• Ross Peetoom, VP Professional Services
• April 15, 2024